925 Sterling Silver Clear Heart Necklace

Standard Orders: Orders are dispatched within 24 working hours ( Excluding Sundays ). Slight delays may occur during sales.

Custom/Personalized Orders: May take 7-15 business days, depending on the design.

Estimated Delivery: Delivery usually takes 2–4 working days based on your pin code and location. Metro cities are typically faster, while remote areas may take a bit longer.

Return Policy: We offer a 7 day return policy for all unused and unworn items, no questions asked. For defective or damaged products, return request has to be raised within 2 days from the date of delivery.

Warranty Policy: Warranty Exchanges, 1 Year for product tarnishing

Our jewellery is made to last, but in rare cases, if you notice fading, tarnish, or plating issues, you can claim the warranty within 1 Year from the date of purchase.

Need Help ?

We’re here to assist you with anything related to your order or shipping.

• Email: care@naitra.in
• WhatsApp: +91-9959698855
• Business Hours: Monday to Saturday, 10 AM – 6 PM

Thank you for choosing NAITRA

Jewellery Care Tips

To keep your Naitra jewellery looking as radiant as the day you bought it, follow these simple care guidelines:

1. Avoid Contact with Chemicals : Keep your jewellery away from perfumes, lotions, deodorants, hair sprays, and cleaning agents as they may affect the plating and shine.
   
2. Last On, First Off: Always wear your jewellery as the final step of getting ready and remove it first when winding down.
   
3. Keep Away from Moisture: Remove your jewellery before swimming, bathing, exercising, or washing hands to prevent unnecessary exposure to chemicals.
   
4. Gentle Cleaning: Clean your pieces with a soft, dry microfiber cloth to maintain shine. Avoid abrasive materials that can scratch the surface.
   
5. Proper Storage: Store each piece in its individual pouch/box provided by Naitra to avoid scratches, tangling, or tarnishing. Keep in a cool, dry place away from direct sunlight.
   
6. Handle with Care: Jewellery is delicate, avoid dropping or bending pieces to maintain their original form.
   

💎 NAITRA Promise

Every piece of Naitra jewellery comes with a 1 Year Warranty against color fading or plating issues. With the right care, your jewellery will continue to shine beautifully for years.

Thank you for choosing NAITRA